View Full Version : PartyPokerFast
crraaacck
08-09-2018, 11:18 AM
Hello
Every time I play on PartyPoker fast table the HUD is not working, Hm2 is importing the hands correctly because I could see the report, and everything is running as admin so I've no idea how to fix it.
Could someone help me?
udbrky
08-09-2018, 03:52 PM
Please update to this version
http://www.holdemmanager.com/Downloads/Hm2AutoUpdate_8528.exe
Please check all of the steps on this FAQ - Hold'Em Manager 2 FAQs - Poker Software :: How to setup Holdem Manager to run with Party Poker FastForward Tables (http://hm2faq.holdemmanager.com/questions/2541/How+to+setup+Holdem+Manager+to+run+with+Party+Poke r+FastForward+Tables)
If you continue to have problems please send the requested files/screenshots as instructed at the end of the FAQ in the link above.
crraaacck
08-15-2018, 11:36 AM
I follow the procedure but nothing, I also sent you the email few days ago with zip file as indicate and I'm still waiting for a reply.
udbrky
08-15-2018, 04:13 PM
There are no tickets in our system from this email. No emails are unanswered, unless it's a crash report that you sent. Did you link to this thread? Did you check in your account in the support tickets? Did you check your spam folder?
Send in a new ticket and make sure to link to this thread.
crraaacck
08-15-2018, 05:51 PM
https://support.holdemmanager.com/user/viewticket/357670
udbrky
08-16-2018, 05:46 AM
We replied August 5 and never heard back. I resent it. Check your spamm folders.
What happened when you went to your account - Support - Tickets?
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