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bloobloobloo
07-25-2018, 07:47 PM
Hey,

I have a problem, i play on winamax and decided to change my username, i tried to add it to my alias, to be able to look at the hands i played with my old username and the new one, unfortunately it's not working, the hands don't load. Is it because both of these usernames are related to winamax ? Btw it's allowed to change your username on winamax every 6 months if i remember correctly. Right now, i have two aliases, one with my former unsername, and another with the new one, is it only working this way, i just want to have both under the same alias. Is there a way to fix that ?

Thanks in advance.

udbrky
07-25-2018, 08:38 PM
Try recreating the alias. What shows for the new name by itself?

bloobloobloo
07-26-2018, 10:35 AM
I recreated the alias yesterday but it wasn't showing my results with the new screename. I redid it 5 minutes ago and for some reason it's working now, i have absolutely no idea why it didn't work yesterday, i did exactly the same thing. Anyway, the problem is solved, thanks for the help udbrky.

udbrky
07-26-2018, 02:30 PM
Make sure there is nothing causing issues.

Please see this FAQ to fix Windows problems - Hold'Em Manager 2 FAQs - Poker Software :: How to repair Windows files (http://hm2faq.holdemmanager.com/questions/3253/How+to+repair+Windows+files)

Please see this FAQ to alleviate any security bottlenecks - Hold'Em Manager 2 FAQs - Poker Software :: Set Correct Permissions on files and folders HM2 use (http://hm2faq.holdemmanager.com/questions/2561/Set+Correct+Permissions+on+files+and+folders+HM2+u se)

Please try to vacuum/analyze and reindex your database - Hold'Em Manager 2 FAQs - Poker Software :: Database Manager (Ribbon) (http://hm2faq.holdemmanager.com/questions/5/Database+Manager+%28Ribbon%29#maintenance)

If you continue to have problems, try the following:

Try creating a new DataBase and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB - Hold'Em Manager 2 FAQs - Poker Software :: How to create a new database and import previously played hands (http://hm2faq.holdemmanager.com/questions/3091/How+to+create+a+new+database+and+import+previously +played+hands)

If the new database seems to work properly, it sounds like your database might be corrupt. Please continue to use the new database and import the rest of your hands using the steps above. This is why regular backups are a good idea. If your database becomes corrupt you can restore a backup and only have to import the most recent hands (that were played after the backup was created) and edit any tournament results if necessary. I recommend keeping at least the most recent 2 or 3 backups in case the most recent one does not restore properly you can try the previous backup.

Here is a FAQ explaining how to backup your database and all settings in one easy step - Hold'Em Manager 2 FAQs - Poker Software :: How does Backup and Restore Database, Settings and HUD configs work? (http://hm2faq.holdemmanager.com/questions/1471/How+does+Backup+and+Restore+Database%2C+Settings+a nd+HUD+configs+work%3F)