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Sloopkogel
03-16-2018, 11:43 AM
Hi,

If i try to move my panels around from one specific seat by right clicking the astriks, it messes up al the other panels of that seat. I tried moving it around by just right clicking, but also with CTRL+right clicking. All the other seating are just fine btw.

I tried resetting my panel positions. I reinstalled HM2. I tried some thing around with preffered seating, etc. nothing helps.

hopefully you can help me out.

Thank you in advance!

udbrky
03-16-2018, 05:43 PM
Right-click a stat. The * panel is the main panel, and will move all the rest. Anchor that, then move the other panels.

Sloopkogel
03-16-2018, 08:24 PM
yes i know obviously. i know how it al works. I'm using HEM2 for years already. I can place all the panels arround the *, but then when i want to move the whole set of panels by right clicking the *, all the positions of the panels get messed up.

Hope you'll understand what i mean, otherwise i make a video off it tomorrow.

Sloopkogel
03-16-2018, 08:38 PM
allready made a quick clip about it:

https://www.youtube.com/watch?v=FApFlB37PL4

udbrky
03-17-2018, 05:14 PM
Reset the HUD.

1) Export any custom HUD configs.
2) Open the HM2 > HUD Settings > HUD Designer menu > Click 'Reset' > [x] All Configs > OK
3) Manually reset your Site Setup > Seating Preferences > for your site/seats and any other HUD Settings you had personalized.

Try to reproduce the problem using the default HUD/settings. *If it works properly you can try importing your customized HUD again. *If the problem returns after importing the custom HUD then you know that config is corrupted and you will need to delete it and rebuild it from scratch or import an older backup of that HUD config that was created before the corruption. *If you have to rebuild the HUD and don't have a backup/export of your HUD from before the corruption occurred you can try to find a similar HUD to use as a starting template from our HUD Repository -*http://www.holdemmanager.com//hud_repository/

Hold'Em Manager 2 FAQs - Poker Software :: Backup and Reset HUD to Default HUD to troubleshoot HUD or Crashing Issues (http://hm2faq.holdemmanager.com/questions/1661/Backup+and+Reset+HUD+to+Default+HUD+to+troubleshoo t+HUD+or+Crashing+Issues)

If you're seeing this issue in most cases its a graphics card issue

1 - Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).
2 - Update your graphics drivers - FAQ - Hold'em Manager (HM1) Poker Tracking Software :: How To Update Your Graphics Card Driver (http://faq.holdemmanager.com/questions/362/HowToUpdateYourGraphicsCardDriver)
3 - Enable desktop composition - Enable or Disable Desktop Composition ~ Windows 7 Support (http://windows7support247.blogspot.com/2011/01/enable-or-disable-desktop-composition.html)

The following solutions have also proved to be helpful in resolving this although these are usually isolated issues
1 - Set desktop to an aero theme:
- W7 - How To Enable Window Transparency (Aero) On Windows 7 - Windows 7 (http://www.tomshardware.com/faq/id-2066988/enable-window-transparency-aero-windows.html)
- W8 - http://www.howtogeek.com/128630/how-to-enable-aero-glass-style-transparency-in-windows-8/
2 - Update Logitech Setpoint - http://www.logitech.com/en-us/584/3131

Sometimes the .net framework installation can become corrupt. This can cause several problems including freezes on startup, registration issues, crashes and more. The following FAQ walks you through safely uninstalling .net framework and reinstalling it again - Hold'Em Manager 2 FAQs - Poker Software :: Holdem Manager .NET Cleanup and update Instructions (http://hm2faq.holdemmanager.com/questions/1881/Holdem+Manager+.NET+Cleanup+Instructions)