no complete sync database

[goldenbrown]

Hi,
Bought a new laptop and wanted to sync my database from my old pc. First time I'm using it. It says right now the sync is complete but it only sync'ed like 40% of all the hands I've played. What am I doing wrong?

[udbrky]

Please update to this version
http://www.holdemmanager.com/Downloads/8488_Hm2AutoUpdate.exe


There are a variety of known issues with the HM Sync Beta feature where the results (generally tournament) are not syncing properly for some customers. *We recommend you manually sync your hands on both PCs. *Here is a FAQ explaining how to best keep your original hands on both computers so you can easily sync the hands manually - Hold'Em Manager 2 FAQs - Poker Software :: Sync Hands Between 2 PC's Using Dropbox (http://hm2faq.holdemmanager.com/questions/3221/Sync+Hands+Between+2+PC%27s+Using+Dropbox)

You can manually backup files. Please see this FAQ to transfer/backup data - Hold'Em Manager 2 FAQs - Poker Software :: What Files Should I Backup to Protect my Holdem Manager? (http://hm2faq.holdemmanager.com/questions/2151/What+Files+Should+I+Backup+to+Protect+my+Holdem+Ma nager%3F)

This will ensure that you have your hand histories and HUD saved to import into a new computer, and as a backup to restore in case of an emergency. I recommend you do this at least once a month and keep the last 2 or 3 most recent backups (and your \HM2Archive folder) stored on an external drive and/or cloud storage site like dropbox or google drive.

[goldenbrown]

So I'm uploading the HM2Archive file right now. And once I have it on my new laptop do I just replace the complete file over my new laptop's HM2archive?

[udbrky]

No, import the folder in Hand Importing - Import folder.