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wiehaaa88
12-14-2017, 10:51 AM
Hi all,

Currently having a problem with my HUD at PS for the 3.5rebuy 180mans. My HUD is working for all tournaments/SNG's except for this the 3.5. Does anyone have a solution for this issue?

It shows "Default 2.0 HUD Waiting for hands"

Thanks in advance for the support!

maXXmilian
12-14-2017, 02:48 PM
I have exact this issue but for different SnG type.
Hands importing, i see everything in reports but for SnGs i dont see any HUD.
I tried zoom, HUD instantly pops. No updates or anything changed recently.
//edit
It seems like any one table STT is not working (i dont have time to try MTT SnGs aswell), but it is not issue of one type only for me.

alinutzu_92@yahoo.com
12-14-2017, 03:25 PM
I have almost the same problem. The HUD is working properly on MTT's and cash tables, but is not working at all on SNG's (both type: single table and multi table sng's). If someone can help, please !

udbrky
12-14-2017, 08:22 PM
Please update to this version
http://www.holdemmanager.com/Downloads/8486_Hm2AutoUpdate.exe

Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging (http://hm2faq.holdemmanager.com/questions/2581/Feature+Logging#startmenu)

Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support? (http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F)

With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.