pb hud avec la version...484 sur party poker

[hpetit1]

Hello,
I just insatall the last version ... 484, since when a new player arrives on a cash game table (nl10.25.50) on PMU (rs party poker), the hud does not appear, then when starting the table all the hud are ok, must stop / start hud to see the new hud
help me please
thank you

[udbrky]

This might be caused by the Overhang setting. Go to HUD Settings - General Settings - Common Settings - Overhang and set that to 0.

Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging (http://hm2faq.holdemmanager.com/questions/2581/Feature+Logging#startmenu)

Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support? (http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F)

With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.

[hpetit1]

thank you
but I have uninstalled (hm + sql) cleanly and reinstalled everything and it works again
cordially

[udbrky]

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.