Tournament Summaries

[Radford999]

How do i import tournament summaries correctly? I have them save automatically from pokerstars to a folder. I then import them using the auto import option and select the folder. But it sometimes imports only a few and not all of them. I might play a session of 7 mtts and only 3 have the tournament summaries have been imported correctly and i have to manually edit the rest.

[udbrky]

If you continue to have problems please zip and email the problem hand histories to us.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth e.g C:\HM2Archive\2009\07\31 or if it was auto-imported with v7283+ it would be in C:\HM2Archive\SiteName\YYYY\MM\DD.

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.