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View Full Version : HM2 lagging (might be because WIN10 update)



NLZWERVERNL
09-29-2016, 01:45 PM
Hi,

Since about a week my HM is starting to lag extremely hard when it starts importing hands, causing my mouse cursor to freeze multiple times per minute.

About a week ago I've also had a windows 10 update (called the anniversary update). I've googled a bit about this update and it seems that it's affecting .NET related things for a lot of users. I've tried to uninstall this update, but it's not possible to do so... This particular update seems to be the problem: Screenshot by Lightshot (http://prntscr.com/cnuvav)

I've already tried restarting HM and selecting other player (with a low amount of hands) in the report, checked multiple times for updates for windows, updated graphics driver and a few other drivers.. So it really seems the problem is related to this win10 update

Have you heard similar issues from HM2 users? And can you please advise me what I should do?

Regards

udbrky
09-29-2016, 06:38 PM
Please see this FAQ to fix Windows problems - Hold'Em Manager 2 FAQs - Poker Software :: How to repair Windows files (http://hm2faq.holdemmanager.com/questions/3253/How+to+repair+Windows+files)

Please update to this version
http://www.holdemmanager.com/Downloads/8449_Hm2AutoUpdate.exe

If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support? (http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F)