Holdem manager not responding

[Louidge]

Hi, every once in a while my holdem manager is not responding and im pretty sure it's everytime i click on a stats so i get my pop-up to show, it laggs, then holdem manager goes 'not responding' and all my tables are whites and it sitouts me .

any clue what it could be? Would removing pop-up helps, and is it possible?


Thanks

[udbrky]

Try resetting hte HUD.

1) Export any custom HUD configs.
2) Open the HM2 > HUD Settings > HUD Designer menu > Click 'Reset' > [x] All Configs > OK
3) Manually reset your Site Setup > Seating Preferences > for your site/seats and any other HUD Settings you had personalized.

Try to reproduce the problem using the default HUD/settings. If it works properly you can try importing your customized HUD again. If the problem returns after importing the custom HUD then you know that config is corrupted and you will need to delete it and rebuild it from scratch or import an older backup of that HUD config that was created before the corruption.

Hold'Em Manager 2 FAQs - Poker Software :: Backup and Reset HUD to Default HUD to troubleshoot HUD or Crashing Issues (http://hm2faq.holdemmanager.com/questions/1661/Backup+and+Reset+HUD+to+Default+HUD+to+troubleshoo t+HUD+or+Crashing+Issues)

If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support? (http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F)