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View Full Version : HM2 HUD problem - Coral Poker



Janny9
09-06-2016, 06:52 PM
Hi :)

Holdem Manager 2 HUD not work for Double Or Nothing (Sit&Go on Coral Poker) -> Waiting for hands... -> very long time -> but Cash Game work good.

So how I can fix HUD HM2 for Double Or Nothing on Coral Poker?

udbrky
09-07-2016, 12:17 AM
Please update to this version
http://www.holdemmanager.com/Downloads/8446_Hm2AutoUpdate.exe

Make sure the site setup points to C:\Users\username\AppData\Local\skin\data\playerna me\History\Data or the programfiles equivalent.

Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging (http://hm2faq.holdemmanager.com/questions/2581/Feature+Logging#startmenu)

Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support? (http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F)

With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.

Janny9
09-07-2016, 07:57 AM
Only new update -> problem from Double Or Nothing is solved. Thank you!

udbrky
09-07-2016, 06:07 PM
You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.