View Full Version : new version ipoker
pelegren
04-11-2016, 01:27 PM
Hi, today ipoker (titanbet) updated your software.
I can use HM2 in this new version ipoker?
HUD not appears.
Regards, Victor.
fozzy71
04-12-2016, 02:52 PM
Bet365 force updated to their beta client recently and caused similar problems.
Tournament tables will require you to use the Table Finder until they finalize their hand history updates so we can properly support those tables - Hold'Em Manager 2 FAQs - Poker Software :: How is Table Finder utilized if the HUD does not appear? (http://hm2faq.holdemmanager.com/questions/1441/How+is+Table+Finder+utilized+if+the+HUD+does+not+a ppear%3F)
The Table Finder fix will take longer as we have to wait for them to update their poker client before we can make the tournament table HUD work automatically.
If you continue to have problems:
Uninstall Ipoker, deleting the settings.
Then re-install it, right-clicking the setup file and running as administrator. This will keep it from creating a hand history folder that it cannot write hands to.
Add the folder in Site setup. Hold'Em Manager 2 FAQs - Poker Software :: iPoker Setup (http://hm2faq.holdemmanager.com/questions/742/iPoker+Setup)
Make sure that the Site Time Adjustment is properly configured such that the Time Stamp in the Reports for the hand matches your local windows clock time - Hold'Em Manager 2 FAQs - Poker Software :: Options / Hand Importing / Site Time Adjustment (http://hm2faq.holdemmanager.com/questions/101/Options+%7B47%7D+Hand+Importing+%7B47%7D+Site+Time +Adjustment)
If none of that helps:
Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 (http://hm2faq.holdemmanager.com/questions/2581/Feature+Logging#startmenu) from the Start Menu.
Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder (http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F) with a detailed description of what you were doing and what problems you were experiencing and a link to this thread.
With all the above information we should be able to narrow down what is causing the issue, if all the information is not included we will need to email you again to request it.
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