View Full Version : Improper function of back/refesh button when in analysis mode

02-10-2016, 11:17 AM

I am in hand analyis mode with some filter settings on.

If I press then the back or refresh button, SnowieApp leads me to the following screen:

I have to press Home button and start to filter again for next hand analysis.

I purchased SnowieApp already and I dont want to see the advertising page instead of doing my analysis.


02-11-2016, 09:41 AM
Is your Internet Explorer updated?


Please make sure it is fully up to date - Download Web Browser - Internet Explorer (http://windows.microsoft.com/en-us/internet-explorer/download-ie)

If you continue to have this problem please enable the Settings > Feature Logging > [x] 'HMApps' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps.

You can also enable this (http://hm2faq.holdemmanager.com/questions/2581/Feature+Logging#startmenu) before you launch HM2 from the Start Menu.

Please reproduce the problem and attach your \HM2Logs folder (http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F) with a detailed description of what you were doing and what problems you were experiencing.

Please zip and email the requested file via the 'Contact Support (https://support.holdemmanager.com/)' link with a link to this thread and your forum name.