Improper function of back/refesh button when in analysis mode

[EdFlash]

Hi,

I am in hand analyis mode with some filter settings on.


If I press then the back or refresh button, SnowieApp leads me to the following screen:
160685

I have to press Home button and start to filter again for next hand analysis.


I purchased SnowieApp already and I dont want to see the advertising page instead of doing my analysis.


Regards
Ed

[fozzy71]

Is your Internet Explorer updated?

https://support.holdemmanager.com/support/faqCategory/SnowieApp/SnowieApp%20Introduction

Please make sure it is fully up to date - Download Web Browser - Internet Explorer (http://windows.microsoft.com/en-us/internet-explorer/download-ie)

If you continue to have this problem please enable the Settings > Feature Logging > [x] 'HMApps' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps.

You can also enable this (http://hm2faq.holdemmanager.com/questions/2581/Feature+Logging#startmenu) before you launch HM2 from the Start Menu.

Please reproduce the problem and attach your \HM2Logs folder (http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F) with a detailed description of what you were doing and what problems you were experiencing.

Please zip and email the requested file via the 'Contact Support (https://support.holdemmanager.com/)' link with a link to this thread and your forum name.