View Full Version : Improper function of back/refesh button when in analysis mode
EdFlash
02-10-2016, 11:17 AM
Hi,
I am in hand analyis mode with some filter settings on.
If I press then the back or refresh button, SnowieApp leads me to the following screen:
160685
I have to press Home button and start to filter again for next hand analysis.
I purchased SnowieApp already and I dont want to see the advertising page instead of doing my analysis.
Regards
Ed
fozzy71
02-11-2016, 09:41 AM
Is your Internet Explorer updated?
https://support.holdemmanager.com/support/faqCategory/SnowieApp/SnowieApp%20Introduction
Please make sure it is fully up to date - Download Web Browser - Internet Explorer (http://windows.microsoft.com/en-us/internet-explorer/download-ie)
If you continue to have this problem please enable the Settings > Feature Logging > [x] 'HMApps' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps.
You can also enable this (http://hm2faq.holdemmanager.com/questions/2581/Feature+Logging#startmenu) before you launch HM2 from the Start Menu.
Please reproduce the problem and attach your \HM2Logs folder (http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F) with a detailed description of what you were doing and what problems you were experiencing.
Please zip and email the requested file via the 'Contact Support (https://support.holdemmanager.com/)' link with a link to this thread and your forum name.
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