B3lly
02-05-2016, 01:47 PM
Hi,
Just started a trial. SnowieApp imported 10.000 hands. This is showing in my account information:
Max Hands: 10,000 License Start: Feb 05, 2016 16:56 +00:00
Hands Used: 10,083 License Expires: Feb 20, 2016 16:56 +00:00
Also in activity messages it shows that the hands are analysed. But here is the problem:
In analysis window there are no hands showing. There is this message:
No hands found that match your applied filters. Please revise your filters above.
So here is the real problem: there is no filter tile anywhere. I went to this (https://support.holdemmanager.com/support/faqView/SnowieApp/74/HM2%20Hands%20are%20not%20showing%20in%20SnowieApp ) page and the tile for filtering that is depicted there is not showing for me.
Is this a known bug and what can I do about this?
Thank you,
B3lly
Just started a trial. SnowieApp imported 10.000 hands. This is showing in my account information:
Max Hands: 10,000 License Start: Feb 05, 2016 16:56 +00:00
Hands Used: 10,083 License Expires: Feb 20, 2016 16:56 +00:00
Also in activity messages it shows that the hands are analysed. But here is the problem:
In analysis window there are no hands showing. There is this message:
No hands found that match your applied filters. Please revise your filters above.
So here is the real problem: there is no filter tile anywhere. I went to this (https://support.holdemmanager.com/support/faqView/SnowieApp/74/HM2%20Hands%20are%20not%20showing%20in%20SnowieApp ) page and the tile for filtering that is depicted there is not showing for me.
Is this a known bug and what can I do about this?
Thank you,
B3lly