PDA

View Full Version : HM1 replayer completely white



JStantler
01-23-2016, 08:15 AM
Hi,

The HM1 replayer shows a completely white screen, with the player pods/cards etc.

Just seems like the Table image is missing.

How do i fix this ?

fozzy71
01-23-2016, 04:10 PM
I can't recall that being a common issue for HM1 but we haven't supported HM1 for some time so the only thing I can suggest is a clean reinstall.

FAQ - Hold'em Manager (HM1) Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+)

FAQ - Hold'em Manager (HM1) Poker Tracking Software :: Reinstalling HEM without Losing Preferences (http://faq.holdemmanager.com/questions/99/Reinstalling+HEM+without+Losing+Preferences+)

1) Export any custom HUD configs individually, make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files. If you have custom filters/reports/stats, just copy the entire \holdem manager folder before uninstalling.
2) Uninstall HM with Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall, Leftovers Uninstaller, Portable Uninstaller (http://www.revouninstaller.com) using the Deep setting. You do not need to uninstall PostgreSQL.
3) If given the option, on the 2 following screens of Revo, remove any registry entries and leftover files. If you have Holdem Manager 2 installed do not delete any folders in C:\Users\[Username]\AppData\Roaming\HoldemManager. If Windows XP - C:\Documents and Settings\[Username]\Application Data\HoldemManager.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe
* You should un-check the PostgreSQL Option when running the combo installer.
6) Test if it for a while and see if it works