View Full Version : Double up SnG ROI not working

09-29-2015, 08:41 AM

I'm currently playing double up SnG's on Everest Poker (6 max, first 3 win double their buy in),
And using HM1 (latest version).

Under the Tourney tab in HM I find my stats,
and see that it does not track place 1,2 or 3 finishes (cashes).
It only tracks when I finish 4,5 or 6th.

I couldn't find a post on this, is it fixable for HM1?

Thanks in advance for your support.

09-29-2015, 10:20 AM
We stopped selling HM1 licenses when HM2 was released in November of 2011. We stopped updating for critical bugs and providing support for HM1 at the end of April 2014 so it may not work on your/most sites if they released major updates since we last updated it - http://faq.holdemmanager.com/questions/661/HM1+End+of+Life+(EOL)+Common+Questions

Please update to the latest/final version - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.14.02.exe

If you continue to have problems there is nothing else we can do since we no longer support this software so you should consider trying HM2. If you have not tried it recently you should be able to install the latest update and activate a new 30 day trial. If you have any problems with the trial let us know and we can extend the trial for you manually.