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View Full Version : Cant import Absolute poker hands



Ruffian
12-23-2008, 05:39 AM
Dear Support
I am a new user of HEM and am having problems trying to import hands from Absolute poker during my first 'live' usage session of HEM. I have previously successfully imported 'old' hands from PT2.
My autoimport Folder is set at 'Poker Application\Absolute Poker\Hand History\My screenname)'
I have 'subfolders' checked and I have set up the archive folder.
I can clearly see the hand histories in the folder 'Poker Application\Absolute Poker\Hand History\My screenname)' yet when I select 'Start Auto import', the table manager flashes up briefly (It is blank) and no hands are imported. I have also tried to poit directly to the hand history, using import File and Import from Folder on the Import Screen, however neither of these work either.
I am currently running 1.07.
Any suggestions?

morny
12-23-2008, 02:51 PM
Sounds like UAC is enabled, can you please disable it and reboot http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73 and if the problem persists then answer these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Ruffian
12-23-2008, 03:14 PM
Hi Morny
After reviewing one of the FAQs I realised I wasn't running HEM in Administator mode (I'm on Vista). Once I did this, everything seems ok.
Many thanks