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Puro00
02-14-2015, 07:30 AM
Hello,
I had installed HM2 but as it is very heavy and was always stopping, I had to uninstall, and installed again HM1. for me in terms of much better speed than the HM2.
After Import all hands, I noticed that the tournament winnings are wrong,in the HM2 i had a surplus and now in HM1 i have a super negative balance.

fozzy71
02-14-2015, 10:04 AM
We stopped selling HM1 licenses when HM2 was released in November of 2011. We stopped updating for critical bugs and providing support for HM1 at the end of April 2014 - http://faq.holdemmanager.com/questions/661/HM1+End+of+Life+(EOL)+Common+Questions


If you continue to have problems there is nothing else we can do since we no longer support this software.

Puro00
02-14-2015, 10:37 AM
We stopped selling HM1 licenses when HM2 was released in November of 2011. We stopped updating for critical bugs and providing support for HM1 at the end of April 2014 - http://faq.holdemmanager.com/questions/661/HM1+End+of+Life+(EOL)+Common+Questions


If you continue to have problems there is nothing else we can do since we no longer support this software.

wow,and now i need to buy a new computer!!!!!

Patvs
02-18-2015, 10:37 PM
HM1 can still track tournament winnings on most sites.

If you play on PokerStars, make sure you're also importing the tournament summary files.
Also email PokerStars and request your results. (these are .html files you can import to update your winnings)