"Preflop Facing Bet Size" filter produces erratic results

[EastLansing]

I am interested in looking at situations where: im in bb, im facing a 2.0-2.1bb bet size, and there is either one raiser or one raiser and caller(s). I set filters as such: {Hero's pos: BB; Preflop Actions: Raiser and Caller(s), Single Raiser, Preflop Facing Raise Size between 2.0-2.1bb}

This returned 7600 hands, but all were facing "1-raiser" and never "raiser and caller(s)." I had no multi-way results, which is obviously absurd. If I remove the "Preflop Facing Raise Size…" HEM2 returns some results with 1-raiser plus caller(s), but obviously does not control for the raise sizes I'm interested in.

Has anyone faced a similar problem with HEM2 filters in this situation? Is there a creative way around the "facing bet" filter to look at the situation I want?

[udbrky]

Please attach a screenshot of the exact filters that you are using so that we can test this.

[EastLansing]

Please attach a screenshot of the exact filters that you are using so that we can test this.

Gyazo - 48d09db597c88beb69439b5caaa614b5.png (http://gyazo.com/48d09db597c88beb69439b5caaa614b5)

[udbrky]

I am sorry to hear you are having problems. I want to let you know that your issue has been received and will be tested in the order it was received.

Once we have tested and documented it thoroughly we will send you our results and/or ask for any other info/files that we may need to help resolve it.

[fozzy71]

This issue has been documented in detail and provided to the developers to resolve.


The assigned internal ticket # on this issue is HM-8567


I have added your email address to the ticket so we can notify you once we have fixed it.