piv
12-21-2008, 08:35 PM
Hi guys,
Don't mean to be slanderous but this is just how it is. You claim ongame is a supported network but with all the hand importing issues, in reality it simply isn't feasible to use HEM as day to day tracking software; it's just too unreliable. I've followed all your instructions outlined in other threads/faqs/etc but the fact of the matter remains that importing hands is so sporadic that it's impossible to live with.
Can you please both
a. issue myself and another friend with a refund, and more importantly
b. make it clear to your other customers the issues surrounding importing hands from ongame before they purchase your software.
If you don't want this on your forums you can delete it and sort this out via pm/email but I at least want a refund.
Don't mean to be slanderous but this is just how it is. You claim ongame is a supported network but with all the hand importing issues, in reality it simply isn't feasible to use HEM as day to day tracking software; it's just too unreliable. I've followed all your instructions outlined in other threads/faqs/etc but the fact of the matter remains that importing hands is so sporadic that it's impossible to live with.
Can you please both
a. issue myself and another friend with a refund, and more importantly
b. make it clear to your other customers the issues surrounding importing hands from ongame before they purchase your software.
If you don't want this on your forums you can delete it and sort this out via pm/email but I at least want a refund.