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ShadowX7
03-06-2011, 02:48 PM
I downloaded the trial version but can't use it. It says I have 0 of 15 days remaining and in the back it says "validating unregistered software". but it just keeps saying that. What's the issue here, how do I fix this?

Sarek
03-06-2011, 04:18 PM
A trial could expire for a bunch of reasons such as:
* You already installed Holdem Manager before and tried it out or someone else on your PC did
* Your system clock changed during the trial
* Your computer hardware changed during the trial

ShadowX7
03-06-2011, 06:52 PM
None of the things that you mentioned occured. I have never installed HEM on this computer ever before.

ShadowX7
03-06-2011, 08:55 PM
I don't know if different OS's factor in but I'm using Windows 7. I downloaded HEM free trial and when it starts it says "0 of 15" days remaining, yet i have never used it before, ever. There is another window open in the back that says "validating... unregistered software". But no matter how long I wait nothing happens.

Patvs
03-06-2011, 11:41 PM
Email sales@holdemmanager.com and request a temporarily license serial.

(our license system sucks... so occasionally it will reset to 0 days, although you've never used/ran HoldemManager on that computer before)