HM1 not importing hands from PKR

[Jurkin]

I have added Documents>PKR to auto import folders, but hands are not importing and hud not showing up. Any thoughts?

[fozzy71]

We stopped selling HM1 licenses when HM2 was released in November of 2011. We stopped updating for critical bugs and providing support for HM1 at the end of April 2014 - http://faq.holdemmanager.com/questions/661/HM1+End+of+Life+(EOL)+Common+Questions

Please update to the latest/final version - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.14.02.exe


If you continue to have problems there is nothing else we can do since we no longer support this software so you should consider trying HM2. If you have not tried it recently you should be able to install the latest update and activate a new 30 day trial. If you have any problems with the trial let us know and we can extend the trial for you manually.