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View Full Version : Windows 7: Hands being imported but not showing in any of the reports



fsmlsd
03-05-2011, 08:23 AM
I just got a new computer with windows 7 64 bits, and HEM imports the hands just fine, and I know this because when I type in my player name, the total number of hands that HEM shows to be available for that player does go up, but if I try to see the reports for any recent time period, it won't show me the hands. The same happens for graph, sessions, hands, etc

If I choose "all hands", it only shows me 26k hands out of 90k. There's no filters or anything.

Did anyone have a similar problem?

Patvs
03-05-2011, 04:54 PM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

CLEAR FILTERS (even though it states no filters are selected)

Which date formatting is your computer using?
If d/M/yyyy (European style)--> change it to M/d/yyyy (Windows-->control panel--> region & language) and reboot.

fsmlsd
03-07-2011, 01:27 AM
Thank you! I did all of the above and it worked.

I think what made it finally work was clearing the filters even though no filters were selected. =)