downloaded worked ok after restart wont load

[jbarnsie]

hi all

donwloaded holdem manager this afternoon (uk time)

played around for a few hours and then turned off computer.

come back in this evening and upon clicking the "shortcut to holdem manager link" nothing is happening. i have checked processes e.t.c and the program isnt showing at all


any help appreciated

thanks

[jbarnsie]

using vista btw

thanks

[morny]

Please go to C:\Program Files\RVG Software\Holdem Manager\ and run holdemmanager.exe directly and see if that works

[jbarnsie]

thanks for your swift response

just tried that at it doesnt :(

[jbarnsie]

only thing i can think of is i had to turn of the user controls feature as requested in vista

when asked to restart i didnt at the time, but continued to install (and use the program ok!)

dont no if this is of any rhyme or reason

[jbarnsie]

off to bed nearly midnight uk time

will hope to have a solution in the morning

thanks again

[morny]

Please follow the instructions for uninstalling and reinstalling .net framework here: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=14

If the problem persists uninstall and reinstall PostgreSQL aswell http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=72

And finally backup your config folder in C:\Program Files\RVG Software\Holdem Manager\Config then uninstall HoldemManager and delete the RVGSoftware in C:\Program Files and reinstall the Full version from www.holdemmanager.net and update to the latest patch and run HM, only replace your config files after youve tested HM is working first and then copy all your files back to the config folder

[jbarnsie]

is editing the registry neccesary?

seems a bit extreme, im not to bothered about losing the config as i hadnt really got anywere with it yet anyway


thanks

[jbarnsie]

the windows update appears to have fired it back into life

right my next problem is this one

the hand history locator on stars i have found the first bit

however were is the archive file?

this isnt easy for a technophobe thats for sure!

[morny]

Its either C:\HMarchive and if there not there then you must have specified a different folder as this is the only one HM uses.

I presume your talking about where HM archives the hands after they are imported, if its something else then see the stars FAQ http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=147

[jbarnsie]

i have read the faq

ok my hand history folder isnt located in c:// programfiles/pokerstars

mine is under a username/appdata/local/pokerstars/handhistory


when i select this in hm it accepts it fine but i dont no what to put in the archive folder?


thanks

[morny]

use C:\HMarchive or create a folder and use that, its up to you