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springplank
03-04-2011, 09:47 PM
Hey, since yesterday when i wanna see my stats in the tourney tab the STAKES en MULTITABLING tabs stay blank, the other two ar fine,... i didnt had this problem before, en didnt change nothing to options or so,...

So i wonder why this two tabs dont show up anymore?

please help with this, as this is the reason i bought hem,...

ty very much

Patvs
03-05-2011, 04:47 PM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe


Try creating a new empty database and reimport your hands.

Which Operating System, Firewall, and Anti-Virus are you using?
And on which pokersite did you play these tournaments?

springplank
03-06-2011, 12:13 AM
Hey tx for the reply, actually it works back, strange i now, but happy yes :)

So now that this problem fixed itself do you think i schould still update??? Also i am new en have the HEM for a month downloaded, isnt that the latest version that i have then?

ty very much

springplank
03-06-2011, 12:25 AM
Hey tx for the reply, actually it works back, strange i now, but happy yes :)

So now that this problem fixed itself do you think i schould still update??? Also i am new en have the HEM for a month downloaded, isnt that the latest version that i have then?

ty very much

Oh en i am using hem for pokerstars now.

Theother problem i have but since the beginning i had HEM, is that it doesnt recoknize turbo or regular, also i only base my stats on all sng together, because the filtering is not correct at all,...

for example played 1027 1,75$ turbo 18-man sng, first he doesnt recoknize turbo, second he says that i played only 667 of them, but the total 3600 sng what i played is correct in my HEM so they have to be in there anyway, strange,...

i here this from a lot of other people so hope HEM find a solution for this as i dont play cashgames, en use HEM strictly for sng

ty very much,

Patvs
03-06-2011, 12:40 AM
Always update to the latest version, updated weekly: http://www.holdemmanager.com/Downloads/HmUpdate.exe (just bookmark that link and run it once a week)

For PokerStars make sure it's saving the tournament summaries and those are also imported by adding the tournament summary folder as a separate import folder. Read tournament summary section @ http://faq.holdemmanager.com/questions/6/Poker+Stars+Setup