HM2 trial expired

[PrideNN]

Hi,

Today i've downloaded HM 2. I wanted to try a 30 day trial version, but i had an information, that "This trial expired on 2014-06-26 14:02:25". It's little bit wrong, because i've never used it before! Did i do something wrong? How it possible if I didn't use it and i didn't play poker before September 2014. Please, tell me how can i solve this problem and try HM2. Thanks in advance.

[PrideNN]

Can anybody answer me? I send mail sales@holdemmanager.com and nobody answer me.

[fozzy71]

Please check your junk/spam inbox. Our sales team replied to you about 21 hours ago:


Original Message----------------
Subject: RE: HM2 trial expired
From: sales@holdemmanager.com
To: <PrideNN >
Date: 2014-09-08 10:49:40
Hello -

A trial code has been assigned to your account. Please make sure to use it right away as it is only enabled for the next 30 days.

Regards,
Holdem Manager

If you have any problems, try the following:


- C:\Users\YourName\AppData\Roaming\HoldemManager\ delete the HoldemManager.hml file.
- If you can't see it, turn off the windows option that is hiding that directory. http://faq.holdemmanager.com/questions/130/How+to+See+Hidden+Files+in+Windows+
- Start HM2 again.


If you continue to have problems please follow the 2 steps on this FAQ under 'Contact Support' to send us a licensing enabled feature log file - http://hm2faq.holdemmanager.com/questions/881/I+Can+Not+Activate+or+Register+Holdem+Manager#cont act2