PDA

View Full Version : Installation problem



mc_fly
12-18-2008, 04:46 AM
Hi I just get holdemmanager. After Installing I get this error when I try to start hm:

http://www.fleig.net/images/myerror.jpg

I tried to remove hm and reinstall

I reinstalled .Net framework

What can I do more to solve this?
Thanks in advance
Marco

Al1
12-18-2008, 12:57 PM
Can you try this version first: http://www.holdemmanager.com/downloads/HmUpdate1.07beta.exe

mc_fly
12-18-2008, 03:14 PM
this upgrade was allready installed - i did it again now - the 3.5 .Net Framework Upgrade also - but same problem ...

morny
12-18-2008, 05:49 PM
When you reinstalled HM did you completely delete the RVG software folder? If not please try again and if you did contact me morny@holdemmanager.net for a teamviewer session

mc_fly
12-19-2008, 02:12 AM
ok - the folder was not removed by uninstallation ...

I did it now as an administrator. Which version should I install now?

Fullversion from homepage holdemmanager.net or rvgsoftware.fileburst.com/HmUpdate.exe ?


or the beta above?

Al1
12-19-2008, 09:12 AM
1) Make a backup of "Config" in a safe location
2) Export your HUDs via "HUD Options => Player Preferences"
3) Uninstall HM via the Control Panel
4) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
5) Reboot your computer
6) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Upload HM: http://www.holdemmanager.com/downloads/HmUpdate1.07beta.exe
8) Test if it works
9) Overwrite the backuped "holdemmanager.config" file in the new Config directory to recover your settings
10) Test if it works
11) Import your HUDs via "HUD Options => Player Preferences"
12) Test if it works

mc_fly
12-19-2008, 12:24 PM
Your list is easy to do - but it does not work :-(

Same error as before

morny
12-19-2008, 01:41 PM
Yeah usually reinstalling HM and .net solve the problem so ill need to take a look morny@holdemmanager.net