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View Full Version : no importing now - ongame :(



A.Kmicic
12-17-2008, 10:30 AM
it was working "ok", stats suddenly disappeared, and HEM stopped importing hands

http://img135.imageshack.us/img135/3736/aaaze5.jpg - that's how it looks all the time now

i installed again HEM, reboot

i have 1.07 - dunno why HUD shows 1.06

Al1
12-17-2008, 10:50 AM
Can you try to create a new DB and test if it works: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146

A.Kmicic
12-17-2008, 10:53 AM
ok, ill try, but such a waste of time :(

Al1
12-17-2008, 10:58 AM
ok, ill try, but such a waste of time :(

Just try to play some hands an see if the hud works.

A.Kmicic
12-17-2008, 11:08 AM
i created new database and it doesn't work, it's the same :(

it says: files imported: 1
hands imported: 0

A.Kmicic
12-17-2008, 01:57 PM
;(

morny
12-17-2008, 02:31 PM
Ive just checked Ongame and its working fine with Holdem Manager so if youve already ruled out that the HM database isnt corrupt by creating a new database and try importing in there then it looks like there might be a problem with the ongame database. Can you try backing up the database and remove it from that folder then restart Ongame and theyll create a new one and let me know if that works.

If it dosent please send me the old Ongame database and new database you created and upload it to www.yousendit.com and ill look into this, you can email the link to morny@holdemmanager.net

A.Kmicic
12-17-2008, 02:41 PM
oh, forgot to mention that i did try deleting ongame database several times

sent ongame database and HEM new database ( as a backup - hope it's what you wanted? ) - two emails ( there are some hands imported, but they are from prima, none from ongame :( )

jtakku
12-17-2008, 03:37 PM
I have had same problem couple of times and it helped for me that I created a new statistic file in pokersoftware. statistic -->advaced --> create statistics file.

morny
12-17-2008, 03:41 PM
It should do that automatically when you restart howeveer the files you sent me didnt have a userstatistics database (see the email i sent) so you can try the above suggestion if you dont see the userstatistics database when you restart Ongame and then contact me via email if its not working

A.Kmicic
12-17-2008, 03:48 PM
i manually turned off statistics and that's why all the problems, thx jtakku and thx morny for your time :*:* :D:D

=]

benthj
12-17-2008, 03:58 PM
Hope this is ok, if not, please let me know, but all Ongame users, please put a vote here for HEM to get the HH import to work better as soon as possible.

http://holdemmanager.uservoice.com/ and then search for "Ongame" and put 3 votes in for "Create flawless Ongame HH import".