HM2 for ongame (Heypoker)

[joemoe08]

switched from HM1 to HM2...

now, HUD is not opening automatically for ongame (heypoker) anymore (on HM1 it still is)! the hands are imported (can see them in active sessions) but i have to open the HUD for every single table with the tablefinder everytime, which is very annoying! can anyone help me that HUD starts automatically for ongame?

HUD works fine and automatically on every other site!

[udbrky]

If you continue to have problems, please use the tool in the following link to send a HUD Report - http://hm2faq.holdemmanager.com/questions/2821/HUD+Reporting+Tool

Please reproduce the problem and attach:
- a screen shot of the table/desktop
- a hand history for the table
- a screenshot of the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the picture
- Please send a log file as well - http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F

Please zip and email the requested files to hm2support@holdemmanager.com and let us know that you also sent a hud error report.

[joemoe08]

problem is solved!!! just changed the language of the client from german to english...now its working fine!


kr

[udbrky]

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.