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eurythmech
08-02-2014, 06:00 AM
Hi,

I requested hand history from Poker Stars. A total of 3,500 or so hands, no biggie. However, HM1 couldn't import it. Could this be because the file contains not only Hold'em hands?

Patvs
08-02-2014, 09:24 PM
HoldemManager should be able to import the Hold'em hands.
(other hands of unsupported game types will result in import errors)

If the Hold'Em hands don't import, try importing them into HM2.

eurythmech
08-03-2014, 08:28 AM
I don't think I would have tried using HM1 if I had a HM2 license.

Patvs
08-03-2014, 05:02 PM
This is not something that will be fixed for HM1, as HM1 support has ended.

If the same issue occurs in HM2, email us a handhistory file.