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View Full Version : HEM not recording Fifty/50s correctly?



Drew1
03-02-2011, 06:12 PM
I play DoNs but now they are gone and HEM recorded it just fine. But i'm playing Fifty/50s sngs and after every session, i seem to always have 4 games that are shown incomplete after every 20 games or so i do in a session.

How can i fix this problem and does anyone have the same problem?

RDB
03-02-2011, 06:40 PM
We are aware of this issue and the development team are working on a fix.

Drew1
03-02-2011, 08:10 PM
Thanks. But will it be for sure positive that this can be corrected??

Also, is there a reason HEM didn't record the fifty/50s at the higher stakes?

Drew1
03-03-2011, 07:25 PM
hi do you know how long appromxiately this will take to get it fixed?

Sarek
03-03-2011, 07:36 PM
please be patient
it is not the only one issue we are working on, fix will be published ASAP

Drew1
03-09-2011, 03:37 PM
sarek any info on how long it might take approximately?

Drew1
03-09-2011, 10:04 PM
Patvs do you know how long something like this might take like from past experiences with certain type of sngs not recording correctly?

Thanks.

netsrak
03-10-2011, 04:35 AM
We can't give you any ETA for this. We have a long list of bugs to be fixed and its only one of them.

jasty
03-24-2011, 05:34 PM
I have the same problem.

I think that it comes from pokerstars because the problem is that there is not the payout prizes in about 10% of the Hand History, and then HM flag the tournament as incomplete.
So unless HM modify the HH and remove lines, It must come from PS.

Pokerstars support told me that It COULD from come a laggy internet conection as the payout are updated right at the end of each tournament, and are always differents (unlike DON).
They asked me to send my log file, but didnt found anything wrong in it.
They didnt solved the problem yet.

The only solution I found is to request the file of each incomplete tournament in pokerstars lobby and to Reimport them in HM database, but it takes a lot of time so I gave up at the moment and I cant brag on my uber graph :(

Immortal-1337
03-24-2011, 05:59 PM
You can request the last 200 Tournaments each session, so you dont have to request every tournament by Hand. Also it looks like the new prerelease 1.11.06c has fixed the problem , evcalculations are still wrong afaik.

Patvs
03-24-2011, 07:34 PM
Some fixes for Fifty50 in: http://www.holdemmanager.com/Downloads/Hm_1.11.06c_Internal.exe

Also make sure PokerStars is saving the summaries to your computer.
Read the updated tournament summary section @ http://faq.holdemmanager.com/questions/6/Poker+Stars+Setup

staxxx
03-27-2011, 07:41 AM
So far I have played the Fifty50s without having Pokerstars save my tournament summaries, and I have only a few unimported tournaments with the 1.11.06b version. Now that I have the new .06c version, just importing the old tournament histories doesn't fix the missed tourneys, what do I need to do?

Patvs
03-27-2011, 06:30 PM
Create a new database and reimport everything.

If you're missing summaries: You need to request and import any/all your tournament histories and import those to HM.
Pokerstars > Lobby > Requests > Tournament History .. > 200

Then you have to create a text file, from the email, to import to HM.