View Full Version : unable to connect to server

07-23-2014, 08:02 PM
i tried reinstalling HM1 today and i cant get it to work because it says unable to connect to server.

can anyone help me please?

07-24-2014, 01:04 AM
Table Ninja or Holdem Manager?

1) Open control panel

2) Go to network and Internet - internet options

3) Click connections

4) Click LAN Settings

5) Uncheck "Use a proxy server for your LAN"

6) click ok

7) If you use Firefox , click the options, go to options - advanced - connection settings.

8) Click no proxy.

9) Click OK

You'll need to add these files to the steps in this FAQ:
- holdemmanager.exe
- hmimport.exe, hmhud.exe

http://hm2faq.holdemmanager.com/questions/2561/Set+Correct+Permissions+on+files+and+folders+HM2+u se

The steps are the same, as it is for Windows, rather than HM.

07-24-2014, 05:24 AM
yea im sorry....i meant TN 1 and NOT hm1. any new solution ? this doesnt work :(

07-24-2014, 09:48 PM
Please send a copy of the following files to support@alxsoftware.com to check them over for errors:

1) Your TNLog and TNConfigAutoLoad files. You will find them in C:\Program Files\TableNinja

2) A screen shot of your desktop with a table and your HUD displayed.
See instructions Home - Browser Automation, Data Extraction and Web Testing Software | iMacros (http://www.iopus.com/guides/screenshot.htm)
Please send the screen shot even if you don't have a HUD or custom table theme.