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OMGDURRR
07-05-2014, 07:59 PM
?
The Hand Viewer (last hand) comes up pretty fast in the first minutes of a session but after an hour or more it takes forever to pop up, sometimes it doesn't even pop up at all. What's up with that?

Suggestions
HUD Settings > HotKeys
How about a hotkey just to bring the Hand Viewer up?

Opponents > Summaries > More Filters
Can you add check-all / uncheck-all boxes somewhere, it takes a while to uncheck every stakes to get just the one im looking for. Pretty sure HM1 had that feature iirc.

udbrky
07-06-2014, 05:21 PM
Please see this FAQ to alleviate any security bottlenecks:

http://hm2faq.holdemmanager.com/questions/2561/Set+Correct+Permissions+on+files+and+folders+HM2+u se

See this for HM2 performance tips:

http://forums.holdemmanager.com/general-support/494402-hm2-performance-tips.html

If you use Note Caddy, see this:

http://wiki.assaultware.com/NoteCaddy-speed-improvement.ashx

Please run maintenance on the DB.


1) Click the database name in the bottom right corner (2nd in)

2) Click the maintenance tab.

3) Click the Full radio button.

4) Click the Optimize button.

Please reinstall Microsoft .NET Framework -
http://hm2faq.holdemmanager.com/questions/1881/Holdem+Manager+.NET+Cleanup+Instructions

Afterwards, please make sure that you update windows completely. Keep checking to make sure that there are no more updates, until it shows twice, five minutes apart that there are no more updates available.

Please duplicate the issue.

Open Control Panel - System - Administrative Tools - Windows Event Viewer's - Windows Logs - Applications.

Check for any errors and send the information by saving the error. They should be right at the top. We need errors, not information.

Please send a log file as well.

http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F

Please send to support@holdemmanager.com with a link to this thread.