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Cheeeesy
07-04-2014, 03:34 PM
Hello does HEM 1 support micro gaming? hands import but my HUD wont come up on mtt tables? Thanks in advance.

fozzy71
07-05-2014, 11:13 AM
Yes, we do support it but we no longer update or support HM1. We stopped selling HM1 licenses when HM2 was released in November of 2011. We stopped updating for critical bugs and providing support for HM1 at the end of April 2014 - http://faq.holdemmanager.com/questions/661/HM1+End+of+Life+(EOL)+Common+Questions


Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.14.02.exe

Try the table finder - http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

If you don't see a table name listed, please drag the red X to the table and click OK.

Open the Table Finder again and the list should be populated with the table name now, so you can select it.

Select the table name to highlight it.

Left-click and drag the red X to that table window

Click OK, then Yes.


*If that doesn't help, please see this FAQ - http://faq.holdemmanager.com/questions/48/MyHUDDoesn'tWork


If you continue to have problems there is nothing else we can do since we no longer support this software so you should consider trying HM2. If you have not tried it recently you should be able to install the latest update and activate a new 30 day trial. If you have any problems with the trial let us know and we can extend the trial for you manually.

Cheeeesy
07-05-2014, 02:10 PM
Ok thanks I will give it a bash.