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stryker1313
12-13-2008, 01:47 AM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.06.01m

2) What Poker Site are you playing on and does the problem occur on more than 1 site?

Fulltilt and Pokerstars, issue is just on pokerstars

3) Have you the settings exactly as per the FAQ for your site?

Yes

4) Are the Hand Histories showing up in the correct Folder?

Yes

5) Are the hands being imported into Holdem Manager?

Apparently not.

6) Have You Tried the Table Manager and did it work?

I did, I got message that no unattached hands could be found

7) If you open the HH are they written in English?

Yes.

Al1
12-13-2008, 05:15 AM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.06.01m

2) What Poker Site are you playing on and does the problem occur on more than 1 site?

Fulltilt and Pokerstars, issue is just on pokerstars

3) Have you the settings exactly as per the FAQ for your site?

Yes

4) Are the Hand Histories showing up in the correct Folder?

Yes

5) Are the hands being imported into Holdem Manager?

Apparently not.

6) Have You Tried the Table Manager and did it work?

I did, I got message that no unattached hands could be found

7) If you open the HH are they written in English?

Yes.

Can you upgrade your version first: http://www.holdemmanager.com/downloads/HmUpdate.exe
And patch it: http://www.holdemmanager.com/downloads/HmUpdate1.07beta.exe