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View Full Version : Blue screen of death using HEM



karmaflo
12-12-2008, 09:22 PM
Ocassionally while using HEM, I will get a blue screen of death using Windows XP SP 2. Not entirely sure what's causing the crash because when I reboot the system error window doesn't give any relevant information. I have noticed that the crash seems to be triggered when I mouse-over an infobox in the HUD.

Can anyone help?

Rvg72
12-12-2008, 10:24 PM
blue screens are most often bad ram or bad video card / video card driver. If it happens when you do something like mouse over then I'd be leaning towards the video card so make sure your drivers are updated as a first step.

Roy

karmaflo
12-13-2008, 08:14 AM
Well my video card drivers are definitely up to date, I never crash when I play left4dead etc. I ran memtest and no corruption errors came up. I highly doubt it is my video card or RAM. Is there a possibility there are parts of my SQL database that are corrupted?

morny
12-13-2008, 10:07 PM
Does it give any details in the event log Control Panel > Admin Tools > Event Logs, have a look in there next time there is a crash for the the corresponding time and post any relevant details

karmaflo
12-15-2008, 02:08 PM
Error code 100000d1, parameter1 00000008, parameter2 00000002, parameter3 00000000, parameter4 b3687348.

karmaflo
12-15-2008, 02:19 PM
blue screen again, 10 minutes later

Error code 100000d1, parameter1 00000008, parameter2 00000002, parameter3 00000000, parameter4 b3687348.

morny
12-15-2008, 03:00 PM
And this isnt happening with other programs? Usually the blue screen means somethings seriously wrong, can you trying running a system restore, also does it refer to any programs in the event log

kidd546
02-25-2009, 04:29 PM
Bump.

I have this problem from time to time as well (maybe 30% of the time or so).

I cant find anything in common between the crashes. Ill click HM and it will start loading, then I get a Blue Screen and have to restart.

I cant find any useful error codes.

In general, should I just update HM and video drivers and hope it works?