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navtones
12-12-2008, 05:39 PM
I use ftp and after the new software i cant import my hands. It says auto update did not find any new files. Please help.

morny
12-12-2008, 05:46 PM
Please answer the following questions so i can help

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

navtones
12-12-2008, 06:04 PM
1. I am using 1.06.03
2 Full titlt poker and no
3. When i go under c\prgrm files\full tilt poker\ there is no hand historys file.
4. this says c\users\nate\documents\ftphandhistorys+ subfolders (+archive files)
4 A c\users\nate\appdata\local\handhistory\. Then when i open this folder it says this folder is empty.
5. No (or at least i dont think so.
6what is table manager
7

navtones
12-12-2008, 07:14 PM
I figured out what the table manger is. It appears and it tells me what table but it says 0/6 players when there is really 5.

Al1
12-12-2008, 07:53 PM
Can you create a new DB and import your hands and tell me if it works: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146

navtones
12-12-2008, 10:06 PM
I did and it didnt help. When i go under database management it says holdem manager needs to know where to find the databse. Please enter in the details below and click on connect. I dont know if this is suppose to po[p up or just directly connect to the create new database page?

big coconutz
12-13-2008, 02:40 AM
I am having the same problem.

My stats have always worked, haven't changed anything.

I woke up today and FTP updated their software. Now my stats will not display on any of the tables.

I tried restarting everything and my computer. It definitely has to do with the full tilt poker update I would assume.

I also downloaded the Beta version 1.07??

Didn't change anything. Keep me posted.

Sonny

big coconutz
12-13-2008, 03:10 AM
I did and it didnt help. When i go under database management it says holdem manager needs to know where to find the databse. Please enter in the details below and click on connect. I dont know if this is suppose to po[p up or just directly connect to the create new database page?

I figured it out.

For some reason the FTP update made it to where it doesn't automatically save hand histories.

Open up FTP, go to options, hand histories, then check save my hand histories.

Lol. It's that simple. And I feel like a dumb ass.

Al1
12-13-2008, 04:57 AM
I did and it didnt help. When i go under database management it says holdem manager needs to know where to find the databse. Please enter in the details below and click on connect. I dont know if this is suppose to po[p up or just directly connect to the create new database page?

Generally all fields are correctly filled. Just click connect.

Al1
12-13-2008, 04:59 AM
I figured it out.

For some reason the FTP update made it to where it doesn't automatically save hand histories.

Open up FTP, go to options, hand histories, then check save my hand histories.

Lol. It's that simple. And I feel like a dumb ass.

Yep, it seems that some player have there HH configuration reseted on FTP after the update. That was not my case.
Just do like big coconutz has said and all will be ok.

navtones
12-13-2008, 12:37 PM
i have do all of this and it is still not working for me

Al1
12-13-2008, 12:50 PM
i have do all of this and it is still not working for me

Can you upgrade you version first: http://www.holdemmanager.com/downloads/HmUpdate.exe

And patch it: http://www.holdemmanager.com/downloads/HmUpdate1.07beta.exe

navtones
12-13-2008, 01:52 PM
I did. I am still waiting on the serial number

morny
12-13-2008, 04:24 PM
Seems Full Tilt have moved their HH location to a new folder and to make it more confusing its located in a folder thats hidden by default in Vista

You (navatone) have your auto import setup to a different folder to what FT is saving to and thats why it wont work. Please delete your auto import folder and follow this FAQ which ive updated which shows how to overcome this problem

http://www.holdemmanager.net/faq/?f=142

Also check your spam folders for your activation and if its not there contact support@holdemmanager.net if you havent already and Roy will email it asap

navtones
12-13-2008, 06:53 PM
thank you. It is working now.