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TierTier
12-12-2008, 03:22 PM
In mine I have to click buttons (3bet, Fold to 3bet, etc) and then it shows me a table. In the picture in the FAQ it shows all of these at once and they are all in columns.

I've looked about for the option on changing it but have found nothing.

This is an issue because it takes 3-4 seconds when loading someones information for each button clicked if I have a lot of hands on them.

How can I change it?

Al1
12-12-2008, 03:51 PM
In mine I have to click buttons (3bet, Fold to 3bet, etc) and then it shows me a table. In the picture in the FAQ it shows all of these at once and they are all in columns.

I've looked about for the option on changing it but have found nothing.

This is an issue because it takes 3-4 seconds when loading someones information for each button clicked if I have a lot of hands on them.

How can I change it?

Can you put 2 screenshot which show the difference.

TierTier
12-12-2008, 07:03 PM
Open up the FAQ on the Active Detail Window and look at the PreFlop Card tab.

It looks considerably different than mine


http://img154.imageshack.us/img154/5656/71037177ee1.png

Al1
12-12-2008, 07:50 PM
Yeha, in the FAQ, it's an old version of HM probably. But you have the same info, it's just easier now to identify hands because there are in a grid.

TierTier
12-13-2008, 04:06 PM
Not the same info. The older version pictured in the FAQ gives stats on things like "reraise 2 raisers", which is absent from the new one.

The far more important issue is that, while the graphical presentation is better for visual appeal, when I am playing 16+ speed tables and want to check the call 3bet and 4bet known cards of a guy that I have a large amount of hands on the 4-5 seconds taken to bring up each tab is hugely problematic. By the time it takes to look at both and formulate a decision I've effectively built up a que of 10+ hands behind me. This in turn creates a downward spiral.

Maybe it's just my computer or the old text based look wouldn't be any quicker, I don't know.

Al1
12-13-2008, 04:09 PM
Escalated to morny (Support), he will asap.

Old:
http://208.109.95.123/faq/files/Image/popup2.gif

New:
http://img154.imageshack.us/img154/5656/71037177ee1.png

morny
12-13-2008, 04:51 PM
This was introduced from a performance point of view, under the old system HM would need to run 6 different queries to get information when you really only needed to know 1 because if someone 3bets you you dont need to know hes limp raising hands, you dont need to know what he calls 3bets you only need to know what he 3bets with so now instead of running 6 queries through a huge database you only need to run 1 which in theory should take 6 times less.

However if you find it awkward to use for whatever reason please add your suggestions here http://holdemmanager.uservoice.com/ and well try and improve it but to go back to the old system would be slower as the backend hasnt changed only how we display it so if theres a difference in speed its being caused by something else.