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dway
12-12-2008, 02:55 PM
Hi,

The HUD is disappearing on betfair. Not as quickly as it was before but the frequency seems to have gone up the last hour or 2. I have to completely restart HM.

I'm using 1.7.01 on XP.


Thanks

Al1
12-12-2008, 08:09 PM
Hi,

The HUD is disappearing on betfair. Not as quickly as it was before but the frequency seems to have gone up the last hour or 2. I have to completely restart HM.

I'm using 1.7.01 on XP.


Thanks

Can you reinstall HM and tell me if it change something:

1) Make a backup of "Config" in a safe location
2) Export your HUDs via "HUD Options => Player Preferences"
3) Uninstall HM via the Control Panel
4) Go to Program Files and delete the RVG Software directory, or the equivalent for Vista
5) Reboot your computer
6) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
7) Upload HM: http://www.holdemmanager.com/downloads/HmUpdate1.07beta.exe
8) Test if it works
9) Overwrite the backuped "holdemmanager.config" file in the new Config directory to recover your settings
10) Test if it works
11) Import your HUDs via "HUD Options => Player Preferences"
12) Test if it works