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Badsastrd
12-12-2008, 08:05 AM
Hey there, new poster, apologies for starting off with some problems.

Upon starting HEM I get the following error messages as HEM is 'Optimizing Players'

The following error occurred: ERROR: XX002: index "playervsplayer_idx1" is not a btree.

The hands that I play are not finding their way into Cash Games-Reports properly. For example, yesterday I played a session of around 300 hands on Stars and only 2 appeared.

Also I cannot see some of the hands under Cash Games-Reports I have played previously.

My HUD is working perfectly.

I have followed the Stars FAQ to the letter, it did work fine at one point.

I have also followed the advice in this (http://www.holdemmanager.net/forum/showthread.php?t=4978) thread and uninstalled and reinstalled HEM this morning.

Any Ideas?

Thanks in advance.

Edit: I have had HEM since July. I suspect everything was working fine until around 2months ago. I haven't played in that due to other commitments so I haven't gotten around to sorting these issues out til now. Hope this helps.

Al1
12-12-2008, 09:25 AM
Hi,

This is an issue with a currputed index in your DB.

We will try to reindex the index, can you do those steps and tell me if it works: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=168

Badsastrd
12-12-2008, 10:35 AM
Thanks very much for the quick reply. That seems to have fixed the issue concerning importing new hands. I still don't seem to be able to access older/missing hands but that isn't too important.

Thanks again - Bad.

Al1
12-12-2008, 10:39 AM
Thanks very much for the quick reply. That seems to have fixed the issue concerning importing new hands. I still don't seem to be able to access older/missing hands but that isn't too important.

Thanks again - Bad.

You can try to reimport your old hands in this DB and see if it works.

If not:

I encourage you to create a new DB and reimport your hands here. This way, all will work perfectly. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146

Badsastrd
12-13-2008, 09:25 AM
Everything is working perfectly now. Thanks again for the excellent support and quick responses.