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Dschinn
12-11-2008, 07:04 AM
I updated to 1.07 2 days ago. HM asked me, whether to move my HH to my archive folder, i agreed.
Then HM started to import my HH. He imports and imports and still imports. I stopped this process after 12 hours and updated to 1.07.1 (beta Version). He is still importing files. The amount of imported hands and duplicate hands are the same. The import errors his nearly the same amount as the imported hands.
HM is still importing after 30 hours ! During this process the HUD and the table manager doesnt work properly. The amount of hands and won doesnt get updated.

What to do ?

Al1
12-11-2008, 09:14 AM
I updated to 1.07 2 days ago. HM asked me, whether to move my HH to my archive folder, i agreed.
Then HM started to import my HH. He imports and imports and still imports. I stopped this process after 12 hours and updated to 1.07.1 (beta Version). He is still importing files. The amount of imported hands and duplicate hands are the same. The import errors his nearly the same amount as the imported hands.
HM is still importing after 30 hours ! During this process the HUD and the table manager doesnt work properly. The amount of hands and won doesnt get updated.

What to do ?

What's your pokersite?
Can you look it the HHs folder of your site how many hands there is?

Dschinn
12-11-2008, 01:22 PM
Hey,

mainly FT, sometimes Party, PS and IPoker

Handhistory Folder of FT is empty ?!

Al1
12-11-2008, 01:41 PM
Hey,

mainly FT, sometimes Party, PS and IPoker

Handhistory Folder of FT is empty ?!

Escalated to morny (Support), he will answere asap.

morny
12-11-2008, 05:44 PM
Hi

Email me and well do a www.teamviewer.com session morny@holdemmanager.net

Dschinn
12-15-2008, 06:14 PM
In the meantime i solved the problem. During the updating process, the update routine added my archive folder to the list of importing folders. In the consequence, HEM imported this hands continously (caught in a loop). I removed the archive folder and - oh wonder - HEM runs as designed again.

Plz check ur updating routine, the location of ur archive files shouldnt be the same as ur importing folders.

Bye

morny
12-15-2008, 10:43 PM
HM definetely dosent add C:/HMarchive as the import folder so im not sure how it happened but glad its sorted anyway