View Full Version : Windows 8.1 Issues

05-19-2014, 05:55 PM

I just upgraded to Windows 8.1

Upon HM install I received the Prostgres cannot connect... error.

I just went through this last week with Win7 but I can't remember how I solved it.

This time I "fixed" it differently though, that I know. I installed Postgres 9.3 and got HM up and running however cue the big error:

I receive a pop-up from HE which for whatever reason the text is blank (or same colour as the background) I cannot read it. Same issue inside HM


05-19-2014, 08:17 PM
-1 Set the Windows DPI settings to 100% DPI Display Size Settings - Change - Windows 7 Help Forums (http://www.sevenforums.com/tutorials/443-dpi-display-size-settings-change.html)

-2 Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.14.01_11Apr2014.exe

-3 Turn on the secondary Logon. The secondary logon service is a standard windows service which is available on every windows computer. In the latest versions it is not started automatically. You need to start it via control panel > administrative tools > services. Starting it once should insure it works in the future also.

Don't install PostgreSQL 9.3. Instead install 9.2 (or 9.0) to a different port (for example 5433).
If it won't install, install 8.2: http://ftp.postgresql.org/pub/binary/v8.2.22/win32/postgresql-8.2.22-1.zip

Read: http://faq.holdemmanager.com/questions/70/ReinstallPostgreSQL

05-19-2014, 10:48 PM
Thanks, looks like it was a windows DPI thing. Postgres was solved by use of 9.3

05-20-2014, 10:52 AM
You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any questions or problems do not hesitate to ask us.