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View Full Version : upgrade entraction



jazzman
02-28-2011, 06:11 AM
since upgrade entraction network, your HUD doesn't works Table finder displays the tables but in the wrong format. i.e. full ring table are shown as shorthanded AND NO STATS
:mad:

fozzy71
02-28-2011, 10:12 AM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest release - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.


Try the table finder - http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

If you don't see a table name listed, please drag the red X to the table and click OK. Open the Table Finder again and the list should be populated with the table name now, so you can select it.

Left-click and drag the red X to that table window

Click OK


*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work


Please reproduce the problem and post a screen shot of your desktop, and send us the files necessary to fix it if necessary - Capture a Screen Shot of your Desktop or the Active Window in Windows (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm)

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder AND the '\hem data' folder. Please Zip these folders and email them, with a link to this thread, to support@holdemmanager.com

Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.