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Mau5Fan89
02-28-2011, 01:20 AM
Have just bought a new laptop and obviously going to install HEM on it. Confused as to where I stand with the license. I basically installed the trial version then keyed in my existing serial code from my initial copy which went through fine. Doesn't seem to want to register though. I've clicked 'register HEM' from the menu in the software and it just takes me to my HEM account page where I'm not sure what it wants me to do.

Also, how can I avoid getting the windows security shield icon to show up over the HEM desktop icon? I find it really irritating for some reason. :)

Hope this all makes sense.

Oh, and I've 'reset all profiles' for my copy of HEM on my account page if that makes a difference.

netsrak
02-28-2011, 04:48 AM
The registration should work without problems for PC(2). Do you get any error message or what happens? Please post a screenshot of the problem

The security shield icon can't be switched off as HM needs administrator rights to run and windows marks this with the additional icon.
There might be a windows registry setting or something like that to disable it.