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Viincentt
12-10-2008, 10:35 AM
Hello,

I just paid for Holdem manager using Moneybookers, but I haven't gotten a registration code or a license. After I paid it just took me back to step 1 of the holdem manager website. I've sent an e-mail to the sales department a few minutes ago.

I've been browsing the forums the last 15 minutes and I've found several other people that have had the exact same problem. They all paid with moneybookers, so I'm guessing that's the problem. Here are the threads I am referring to:
http://www.holdemmanager.net/forum/showthread.php?t=4785&highlight=moneybookers
http://www.holdemmanager.net/forum/showthread.php?t=4538&highlight=moneybookers

Maybe you guys should look into this :)

Yours sincerely,
Vincent

morny
12-10-2008, 01:27 PM
Sorry its a bit unclear on the website, well get that fixed, please email support@holdemmanager.net with details of payment and well get your code emailed as soon as possible

Viincentt
12-10-2008, 01:34 PM
I've already gotten a reply in my e-mail with a license key. Thanks for the quick reply guys :)

Rvg72
12-10-2008, 09:19 PM
Sorry guys, I've reverted to the previous method for now which provided better instructions and we'll come up with something better soon.

Roy