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szef2000
05-04-2014, 07:37 PM
Hi.
I am playing on 888 poker. I am using HM1 uptaded to 1.14.01 version. While I am playing HUD works correctly and hands are beeing imported (I've checked by HM2 wchich also I have). But when I try to see Reports/Sessions/Graphs there are no data. I am sure filters are cleared and dates are set fine. Do you have any solution for that ?
Thanks in advance.

netsrak
05-05-2014, 04:14 AM
Please make sure that your Pacific / 888 screenname is the currently active player and clear all filters again although it may seem like no filters are set.

szef2000
05-05-2014, 06:36 AM
Yes, screenaname is ok and filters are cleared. I haven't played on 888 since last year. I have just get back yesterday. When I set date range in Sessions on "Last year" all sessions from that time are displayed fine. But when I set on "This Year" or "This Month" there is nothing.

Patvs
05-05-2014, 05:45 PM
Create a new empty database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager

and check if your newly played hands show up.
If they do, reimport all your hands into the new database.

szef2000
05-06-2014, 11:39 AM
Yes, that was it, thanks

udbrky
05-08-2014, 01:02 AM
Thank you for letting us know this is resolved.

Good luck at the tables,

Please let us know if we can help with anything else.