View Full Version : Problem with Holdem manager
davidgti
12-09-2008, 10:20 AM
Hi im just new to Holdem manager. I never had a problem with it but now it doesn't seem to be working. I'm not great with computers but im sure it's probably not a big problem. It was working fine until a few days ago but now no hands are importing. When i click on stop auto importing it says stopping but nothing happens and it continues to say stopping. I've tried downloading it again but to no avail. I got a warning message saying something like my hands were building up so i tried moving them into another folder and now i don't know if i have made the problem worse. It has been like this with the last two weeks and im missing it dearly. Any ideas much appreciated.
I have Team Viewer set up if anyone would like a look at it.
Thanks Dave.
Hi im just new to Holdem manager. I never had a problem with it but now it doesn't seem to be working. I'm not great with computers but im sure it's probably not a big problem. It was working fine until a few days ago but now no hands are importing. When i click on stop auto importing it says stopping but nothing happens and it continues to say stopping. I've tried downloading it again but to no avail. I got a warning message saying something like my hands were building up so i tried moving them into another folder and now i don't know if i have made the problem worse. It has been like this with the last two weeks and im missing it dearly. Any ideas much appreciated.
I have Team Viewer set up if anyone would like a look at it.
Thanks Dave.
Hi,
Can you attach your holdemmanager.config file please. Will look some stuff. It's in the Config folder.
davidgti
12-10-2008, 09:04 AM
sorry i think this is it
Yep, it seems you don't have configured you auto-import folder correctly.
Can you update HM first and tell me it change something?
http://www.holdemmanager.com/downloads/HmUpdate1.07beta.exe
davidgti
12-10-2008, 09:11 AM
yes i've tried this already but it changed nothing. Just tried again, still hasn't worked
yes i've tried this already but it changed nothing. Just tried again, still hasn't worked
What you poker network?
davidgti
12-10-2008, 09:16 AM
Ipoker
Ipoker
Can you try this:
Can you reconfigure you auto-import folder, be sure you delete the old configuration too.
It seems you current auto-import folder is configured like that:
C:\Poker\Uncover\History\KISSMYZIP\Table
Can you try to only put:
C:\Poker\Uncover\History\KISSMYZIP
http://www.holdemmanager.net/faq/afmviewfaq.aspx?topicid=43&faqid=128
If it don't work, I will ask morny to do a teamviewer session with you later. But try it first please.
davidgti
12-10-2008, 09:35 AM
No it still hasn't worked. Ok that would be great. I'm available all day anyway
No it still hasn't worked. Ok that would be great. I'm available all day anyway
Escalated to morny (Support), he will answere asap.
davidgti
12-10-2008, 09:43 AM
Thats great thanks for your help
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