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View Full Version : HUD not poping up on PS but does on FT



varena
02-26-2011, 08:34 PM
I'm using HM 1.11.06A and even the prior version, my HUD will not pop up stats on PS but will do on FT.
I have to uninstall PS and reinstall it in order for it to work.
Everytime I play on FT and then go to PS and play it will stop working .
No problems the other way around.
Any help/advice would be appreciated.

Thanks!

netsrak
02-27-2011, 09:08 AM
please attach your holdemmanager.config file from c:\program files(x86)\rvg software\holdem manager\config folder (or something similar depending on your installation). it may be just called holdemmanager if you've extensions turned off.

varena
02-27-2011, 02:26 PM
cofig file as requested.

Thanks

Patvs
02-27-2011, 07:13 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.


Set your PokerStars lobby to English.

Which SQL version are you using?

varena
03-02-2011, 12:53 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.


Set your PokerStars lobby to English.

Which SQL version are you using?

I am running the lastest beta version, Vista is my OS, English is set for PS, SQL 8.3 and I am using McAfee. No changes here from the start of using HM back in Sept. when it was working just fine.
When I uninstall PS and reinstall it, it will work until i logoff PS, then log back on to play. That's when it stops working.
I uninstalled HM and reinstalled it hoping that would fix the issue, but it did not.
No problems when playing on FTP.

Don't know what else to do? :mad:

Patvs
03-02-2011, 06:08 PM
-Update Vista to Service Pack 2
-Manually run a Windows Update and install all .net framework updates.
-Can you install SQL 8.4 (or 9.0) to port 5433 from PostgreSQL: The world's most advanced open source database (http://www.postgresql.org) and connect to that instead
-(also create a new database and reimport your hands)
-Is your computer using a European style d/M/yyyy day formatting?? If so change it to M/d/yyyy.

varena
03-02-2011, 07:09 PM
-Update Vista to Service Pack 2
-Manually run a Windows Update and install all .net framework updates.
-Can you install SQL 8.4 (or 9.0) to port 5433 from PostgreSQL: The world's most advanced open source database (http://www.postgresql.org) and connect to that instead
-(also create a new database and reimport your hands)
-Is your computer using a European style d/M/yyyy day formatting?? If so change it to M/d/yyyy.

I'm running Vista SP2.
I experimented and downloaded HM trial version on my desktop which runs XP and AVG virus and have the same issues:

HM works on FTP but not PS.
I'm also noticing that the hands are not storing on PS folder hand history on both computers.

Patvs
03-02-2011, 07:30 PM
Check your PokerStars settings, if PokerStars is actually setup to save handhistories inL C:\Program Files\pokerstars\HandHistory


Also set your PokerStars lobby language to English