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View Full Version : 2nd time this week activation wont work.



Seat4Sale
12-09-2008, 07:01 AM
My holdem manager is needing reset again.This is the second time this week.And seems to be happening all the time.[and yes ive already done the other checks first].

Seat4Sale
12-09-2008, 08:11 AM
can someone deal with please.this is my job,and lost another hour without playing.Its hapening far too regular.

Al1
12-09-2008, 08:22 AM
Hi,

Have you an error message or something like that?

Can you upgrade your version: http://www.holdemmanager.com/downloads/HmUpdate1.07beta.exe

Here is a FAQ about issue with activation, perhaps it can resolve the issue: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=159

Seat4Sale
12-09-2008, 09:42 AM
as i said in the first thread i have done all things you have asked before.Its a problem on your side,that needs it reset.As ive had this problem umpteen times.
Now nearly 3 hrs of my day wasted again.
[it only ever happens on my 1st version that i use.my laptop is always ok]

Seat4Sale
12-09-2008, 11:41 AM
the lack of support is getting beyond a joke.

Al1
12-09-2008, 03:58 PM
the lack of support is getting beyond a joke.

Can you link the other thread please.

Escalated to morny (Support), he will answere asap.

morny
12-09-2008, 05:38 PM
Sorry we cant reset the code, only Roy can so as long as you have contacted Roy whose email is in the thread Alain linked to then hell contact you with the code a.s.a.p but their may be a delay due to timezone differences as Roy obviously cant answer 24hrs a day as you can imagine hes very busy.

We do however understand your fustration and were working on implemementing an automatic activation system to avoid this in future. Ill also email Roy to notify him of this thread